Frequently Asked Questions
Everything you need to know about shopping with Recess.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your new look sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specific item dimensions.
Do you offer international shipping?
Yes, Recess ships worldwide! International delivery times vary by location, typically ranging from 7-14 business days depending on customs.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Recess garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry whenever possible.